Product & Technical Support
Hit a bug, quality issue, or need guidance? Share the context, steps, and screenshots with us.
- Usage questions or errors
- Quality/performance feedback
- Account login, OAuth, permissions
Contact HubVanta
Contact the HubVanta team
Have a question or partnership idea? Email us directly or reach out on X at @JackGaoBuilds and we will reply during business hours.
Usually replies within 24 hours on weekdays
jackgaobuilds@gmail.comPartnerships & Channels
Model/content integrations, brand partnerships, co-marketing, or creator collabs—tell us your idea and timeline.
- Models & API integrations
- Brand and marketing partnerships
- Creator/community collaborations
Billing & Compliance
Questions about billing, invoices, or refunds? Include your order ID or a screenshot so we can verify quickly.
- Billing and invoices
- Plan and quota changes
- Refunds and unexpected charges
What helps us resolve faster
- Page link, exact steps, and the expected result
- Screenshots or a short clip; include full error messages if any
- Account email or user ID plus payment/order ID for billing questions
Email us
For support, billing, compliance, or partnership questions, send the details to our support inbox.
jackgaobuilds@gmail.comUse the same account email when asking about login, billing, or credits so we can verify faster.
Message us on X
Click below to open our X profile and send a message there.
@JackGaoBuildsWe typically respond within 24 hours on weekdays; complex issues may need a quick follow-up for context.